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[av_heading tag=’h2′ padding=’10’ heading=’Frequently Asked Questions’ color=” style=” custom_font=” size=” subheading_active=” subheading_size=’15’ custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av_uid=’av-wbr6s3′][/av_heading]
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Below are some frequently asked questions. If you can’t find the answer you’re looking for please contact us and will respond as soon as possible.
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[av_toggle title=’How do coaching plans work?’ tags=” av_uid=’av-pz13b7′]
Coaching Plans give players access to our coaching programme in one affordable monthly fee. To join a coaching session on our junior programme you will need to have an active plan.
It allows players to fully take advantage of the coaching on offer. Coaching Plans are perfect for players who wish to play regularly and especially for junior players to take full advantage of the mini and junior tennis and unlimited tennis on offer.
Coaching plans do not run: Bank Holidays, last 2 weeks or July, February/ May/ October Half Terms, Christmas Holidays (2 weeks) and Easter Holidays (2 weeks).
Plans do not include Holiday Camps, tournaments, private lessons or any other event run at each club.
[av_toggle title=’Do I have to sign up for a minimum term?’ tags=” av_uid=’av-no0703′]
No! We are so confident that players will find our coaching enjoyable, affordable and convenient that we offer our Coaching Plans with no fixed term contract. If in the unlikely event that you would like to cancel your plan, all you have to do is contact us giving us four weeks written notice in advance of their next billing date (1st of every month) to cancel.
[av_toggle title=’Is there a joining fee?’ tags=” av_uid=’av-n3vqr7′]
There is no one-off fee to join our coaching programmes.
A membership fee is included in the monthly charge- you will not be charged any extra membership fees. If you cancel your coaching programme your membership will run up until the end of that paying month. The club will be notified of this. If you want to continue the club membership at a club but not continue on the coaching programme please contact the management team who can help.
[av_toggle title=’Does the programme run during school holidays?’ tags=” av_uid=’av-kmqq2b’]
Yes! Coaching sessions run throughout the year, including during school holidays for 45 weeks of the year. The programme breaks for Bank Holidays, Half- Terms, Easter (two-weeks), Summer (two-weeks during the last 2 weeks of July and during the Christmas break (two weeks).
This helps provide a consistent approach to ensure all players continue to learn and progress on the programme throughout the year.
The majority of adult coaching sessions continue to run throughout the year. There are some cases where morning or lunchtime coaching sessions may be rescheduled if they conflict with junior holiday camps.
[av_toggle title=’Is there a discount for 2 or more players?’ tags=” av_uid=’av-jbaov7′]
No. Discounts are applied for families with 3 or more children (50% off coaching fee for 3 or more children).
[av_toggle title=’What happens if it rains?’ tags=” av_uid=’av-hb3vrn’]
In rain or bad weather the coach will always be at the coaching venue unless it is dangerous for them to travel there such as in heavy snow. Where there is no indoor facility and the venue is too dangerous to deliver and play tennis the coach will inform all players no later than 25 minutes before the start of each session of the cancellation. The coach will reschedule sessions or ask you to attend another session on the coaching programme to recoup the lost session.
[av_toggle title=’Is there a pay and play option available?’ tags=” av_uid=’av-1kvd6b’]
Sorry, we don’t offer a pay as you play option for our junior programme. Players can join the programme by subscribing to a Coaching Plan. This helps us keep our administration costs down which keeps the costs to players at an affordable level.
We also strongly believe that regular attendance on the programme helps maintain the session suitability for the players alongside supporting players improve with groups of players of similar tennis standards.
We offer pay as you play coaching for adult sessions alongside short courses.
[av_toggle title=’How many times per week should I play?’ tags=” av_uid=’av-e48xqr’]
We encourage players to play at least twice per week to benefit from our coaching.
[av_toggle title=’What is a British Tennis Membership?’ tags=” av_uid=’av-cvrn4z’]
All players signing up for a Coaching Plan will automatically be signed up to a free British Tennis Membership, run by our governing body, the Lawn Tennis Association. You will need your BTM number to enter tournaments and competitions. You will then be able to view the matches that you have played, and your results, online. You will be notified of a change in your rating or ranking and will also receive monthly updates from British Tennis. For more details please contact your child’s coach.
[av_toggle title=’Is there any special clothing I need to wear?’ tags=” av_uid=’av-bdxmmb’]
We are pretty relaxed, but a sports kit needs to be worn.
[av_toggle title=’Is equipment provided, and do I need my own racket?’ tags=” av_uid=’av-9d7j2r’]
All equipment is provided during our coaching sessions. You can borrow a racket for the first 3 months after which you will need to buy your own racket. Your coach will be able to advise you on the best choice for you and provide one to you at a discounted rate. You can always visit racket supplier’s online shop here if you like to purchase a racket sooner! www.withersonline.com
[av_toggle title=’When don’t sessions run?’ tags=” av_uid=’av-2j5xmb’]
Sessions won’t run during the following periods in 2019 / 20:
- Sat 13th April – Fri 26th April
- Mon 6th May
- Sat 25th May – Fri 31st May
- Sat 13th July – Fri 26th July
- Mon 5th Aug
- Mon 26th Aug
- Sat 12th Oct – Fri 18th Oct
- Sat 21st Dec – Fri 3rd Jan 2020
- Sat 15th Feb – Fri 21st Feb 2020
- Sat 4th April – Fri 17th Apr 2020
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GSM Leisure run a membership program with three tiers that will give you access to a great range of coaching activities.
The program aims to make it easer to enjoy all of the benefits GSM Leisure has to offer.
GSM Membership comes in three tiers.
Mini Tennis Membership
Play once per week in a 60 minute Mini Tennis squad throughout the year for just £29 per month
Junior Tennis Membership
Play once per week in a 90 minute Junior Tennis squad throughout the year for just £39 per month
Unlimited Tennis Membership
Play in all of the squads in your age group each week throughout the year for just £49 per month
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Each membership package will include your tennis club membership too.
Never miss a lesson again. We will be running squad sessions for 45 weeks of the year, if you miss a session simply attend one of the other suitable squads in your membership package.
Joining the programme is now even easier that ever, simply fill in one form, one time. With monthly payments you spread the cost of the sessions, no big bills at the start of term. No joining fee or fixed term, simply pay for what you use.